Integration Utility
Cloud Connect enables Studio to communicate with middleware (like Zapier) to help you create integrations with other software without having to use custom programming.
There are three main functionalities:
Cloud Connect can post data (per contact) to any endpoint that accepts JSON/Form/XML. Use cases include (but are not limited to) adding a contact to a CRM, sending a voice call through Twilio, and adding a contact to a call queue.
Cloud Connect can capture data as a webhook, and associate it to the contact. This can be contact data, as well as events. Common use cases are capturing form data from a Third Party Website, pushing in events to trigger other things to happen within the Studio workflow, and inbound SMS message capturing.
Cloud Connect can be scheduled to update/manipulate fields associated with a contact in a triggered or scheduled fashion. A common case for this is updating a custom field to True when a contact does something on the Microsite or receives a specific outbound.
Instructions:
Salesforce CRM Integration
Integrate data from MindFire to Salesforce CRM and viceversa using Zapier.
Zoho CRM Integration
Integrate data from MindFire to Zoho CRM and viceversa using Zapier.
SharpSpring CRM Integration
Integrate data from MindFire to SharpSpring CRM and viceversa using Zapier.
Call Tracking Metrics Integration
Integrate data from Call Tracking Metrics to MindFire using Zapier.
Authorize.Net API Integration
The Authorize.Net API provides robust features for processing payment transactions through the Authorize.Net gateway. Process a payment transaction using Authorize.net API via Cloud Connect.
Inbound Cloud Connect
Extended Cloud Connect is supported as an inbound.
This allows the user to call the Cloud Connect from an external application, without an OutboundContact_ID.
Send Form Data to Studio
Use a simple Jquery HTML form to post data into Studio via Cloud Connect Inbound.
Update a Studio field to 'X'
Use Cloud Connect to update the Studio field to 'X'.
Send SMS using MessageBird Messaging API
Use Cloud Connect to send messages to and from any country in the world with MessageBird Messaging API.
Make A Call using Twilio API
Use Cloud Connect to make a call and deliver message with Twilio API.
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